Capture one real case first
Choose a specific trigger, such as a customer requesting a refund, and follow an actual case until a clear end. Name steps with a verb and an object: verify receipt, approve refund, notify customer. Assign…
Turn steps, owners and named decision branches into a downloadable swimlane process map. Include feedback loops and clear end points.
Use the included request review flow: incomplete requests return to Intake, complete requests go to approval, and Operations archives the decision. The explicit loop makes rework visible.
Example · customize the fields to beginA small text parser validates step IDs, owners and branch targets. Each owner becomes a vertical swimlane; input order determines vertical placement. Named decision links and feedback loops are drawn as SVG arrows. This is a visual documentation tool, not a BPMN validator, workflow runner or automatic process optimization system.
Choose a specific trigger, such as a customer requesting a refund, and follow an actual case until a clear end. Name steps with a verb and an object: verify receipt, approve refund, notify customer. Assign…
A decision starts with a question mark and requires two named destinations. For example, review | Support | ?Eligible? | yes:refund,no:decline creates two visible paths. Use a final empty next column to end a…
Walk the diagram with someone from every swimlane. Ask what starts their step, what information they need and how the next owner knows work is ready. Check both decision outcomes and every loop. An arrow does…
A lane groups steps by the owner text you enter. Use a person, team or system consistently; identical owner names share one lane.
Yes. Set its next value to the earlier step ID. The diagram draws a return arrow, which is useful for revisions and missing-information loops.
End the line with an empty fourth column, for example finish | Operations | Archive result |. Without the fourth column, the next line is assumed.
No. It checks syntax, target IDs and the two-branch decision format. It does not prove that all paths terminate or execute any business action.